Alerts

Alerts is a short list of things worth your attention: a contact has behaved in a way that matters, or one of your automations has fired. It sits under Notifications in the Workspace section of the sidebar, with a count of the ones you haven't read.

Under the page title, Yapii says what Alerts are for: "Problems the whole workspace needs to fix: numbers, delivery, connections." Everyone has their own alerts. They're separate from Notifications, which is everything Yapii tells you about your work and your account.

What an alert looks like

Each alert shows a title, a line explaining what happened, and when. The icon and color tell you how serious Yapii thinks it is:

	Meaning
Info	Something happened that's useful to know.
Success	Something you were waiting for worked.
Warning	Worth a look soon.
Critical	Deal with this now.

Every alert that has somewhere to go carries a link that says what it opens, and it takes you straight there:

• an alert about a contact opens the contact, and the link names them;
• an urgent reply opens that contact's email or text conversation in the Inbox, and the alert names the sender;
• an alert about a hot campaign reply opens the hot replies view;
• other alerts open the page they belong to, such as your integrations or calling settings.

You only get a link to something you are allowed to open. Following the link counts as reading the alert, the same as ticking it. The same links are on the alerts listed in the bell menu in the top bar, where opening one marks it read.

Working through the list

The page opens with Unread only switched on, so you see what's still waiting. Switch it off to see your full history.

• Tick the circle on the right of an alert to mark that one read.
• Mark all read clears everything in the list at once.
• Press j and k to move down and up the list, and Enter to mark the one you're on read.

When there's nothing left, Yapii says All caught up!

Handling several at once

Tick the box beside any alerts, or Select all at the top, and a bar appears at the bottom with three choices:

• Mark read.
• Export the ones you picked as a spreadsheet file, downloaded as alerts.csv.
• Archive them, which takes them off your list. From six alerts up, Yapii asks you to confirm first, and afterwards you have 10 seconds to undo.

A failed list is not an empty one

If Yapii can't load your alerts it says so and offers Retry, rather than showing an empty list. Alerts exist to be acted on, so a quiet page always means a quiet page.